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This video shows you how to troubleshoot issues experienced when using the Open with Explorer feature in SharePoint Online for Office 365. We cover steps to update your computer, starting the WebClient service, and adding SharePoint Online to your trusted and intranet sites in Windows Internet Explorer.
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Video Transcript
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A simple suggestion, might you add the trust settings as part of the "Set up and configure your Office desktop apps" application?
hi guys, i did everything you are saying here, but for some odd reason when i click on Open with Explorer, i get a dialog box that is asking me for a user name and password to connect to ourdomain.sharepoint.com
when i enter my username and password that i use to log in to office 365, it doesnt accept it.
what am i doing wrong?
also forgot to add that i am running Win XP SP3 with IE 8
Hey jpbarthet - we had similar issues with Vista, it was less down time to upgrade to Windows 7 if that's an option? A Microsoft Windows Intune subscription would give you upgrade rights to this as well as anti-virus, anti-malware, plus remote updates and installations - its a very good product.
It might be an easier way to go then trying to get an old operating system working with Office 365.