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NOTICE: Temporarily removing Lync connectivity with Windows Live Messenger in Office 365 for professionals and small businesses

Office 365 Technical Blog

7/14/2011 1:47 PM
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NOTICE: Temporarily removing Lync connectivity with Windows Live Messenger in Office 365 for professionals and small businesses

Audience: All

Updated Lync external communications information

Lync external communications is turned off by default. When you turn on External communications, users can add the following types of people to their Lync Contacts list:

  • Lync users in other companies that have turned on external communications.
  • Public IM contacts using Skype or Messenger.

If you’re having trouble communicating with external contacts, check out Lync Online users can't communicate with external contacts.
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Comments

  • As of this week, Lync connectivity with Windows Live Messenger in Office 365 for professionals and small

    • Ingo
    • posted 7/15/2011 4:55 AM

    Well, at least we know now for sure that the move from beta to production was in fact a move from alpha to beta :-(

  • I have get a lot of useful information and fresh knowledge in your website.thanks for your shares
    • MBT
    • posted 7/16/2011 10:14 PM
    good article,i like very much

  • As long as I am paying for this service, PLEASE MOVE YOUR IT BUTTS AND FIX IT! Because I have many clients that use live messenger, and for this, I have to us my live account as well as onmicrosoft.com at the same time.

  • BY THE WAY!!!

    This is a major show stopper - Pls read this thread:

    community.office365.com/.../7807.aspx

    /Stein

  • If you are looking for a comparison between the P1 plan and the E plans in Office 365 you might find

  • The article was written on July 14. Today is October 18.

    What is the current status of this issue, and if not fully resolved, when will it be resolved?

    Please advise!

  • I would like to know if this is fixed yet??

  • Please give an update for this..

  • Ping. Looking for an update as well.

  • There is a KB Article that gets updated more frequently than this blog. Office 365 for professionals and small businesses users cannot use Lync 2010 to see presence, send instant messages, or make video calls to Windows Live Messenger users

    support.microsoft.com/default.aspx

    The status has not changed:

    STATUS

    Microsoft is researching this and will post more information about PIC availability in Office 365 for professionals and small businesses in this article when the information becomes available.

  • It would be nice to have a status update on this issue. It is critical for our business to have Lync-Messenger communication. Please update as to what Microsoft is doing to resolve this issue. Thank you.

    • posted 9/29/2012 12:42 AM

    Still no update/resolution? this 'feature' is still mentioned in Lync documentation but does not appear to have been resolved in a over a year.

    • posted 10/10/2012 2:20 PM

    Hello, Is there anyone dealing with this issue?, is it still an issue?   July 14, 2011 was the original notice of the "temporary" removal of this service ability. all documentation appears to shows this as possible.  The information, help, wikis, blogs available to us end users is getting more and more obsolete and frustrating.  It is impossible to actually find "Current information" unless you actually start a service ticket and talk to a service rep.  Please be a responsible person and look after your blog.  This "Notice" is an incredible waste of time and a DIS-Service to your Company/Employer and ALL users of the Office 365 Product.

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