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VIDEO: Troubleshooting Audio-Video Connection and Quality in Microsoft Lync Online

Office 365 Technical Blog

4/13/2011 11:15 AM
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VIDEO: Troubleshooting Audio-Video Connection and Quality in Microsoft Lync Online
This video shows you how to troubleshoot issues with choppy, tinny, or delayed audio; errors when you try to start audio or video in a one-to-one or group conference; and issues with Lync Online caused by your on-premise firewall.

 

 

 

 

Add a comment below to let us know what you think about this video and to tell us what other videos you'd like to see.

 

Video Transcript

A transcript of this video is available for download below.

 

Attachment: Script - Troubleshooting Audio-Video Connection and Quality in Microsoft Lync Online.xps
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Comments
    • posted 6/21/2011 11:12 PM

    I am unable to resolve Lync call quality problems ... is there any way to get assistance?

  • The following Microsoft Knowledge Base article provides troubleshooting steps for Lync call quality problems:

    support.microsoft.com/.../2386655

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