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VIDEO: Troubleshooting Office 365 Desktop Setup

Office 365 Technical Blog

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VIDEO: Troubleshooting Office 365 Desktop Setup

This video shows you how to troubleshoot some of the common issues associated with Office 365 Desktop Setup. Client Configuration, Microsoft Update, MS Online Services Connector, Office 365 Desktop Setup, Outlook, and Windows Update.

 

 

 

Add a comment below to let us know what you think about this video and to tell us what other videos you'd like to see.

 

Video Transcript

A transcript of this video is available for download below.

 

Attachment: Troubleshooting Office 365 Desktop Setup.xps
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Comments
  • FYI on my system the video box goes blank for a while, then comes back with the playable program.

  • Are we supposed to make these changes now?  If we are already on the private beta will changing servers in the Exchange profile create new mailboxes (meaning we have to back up/restore mail)?  

    Thanks!

  • Thanks for the feedback on the video. We know that it takes a while to load and play. This will be fixed in the next few weeks.

  • Cloudrocket, check out the recent Here's what's New in the Office 365 Beta blog post at community.office365.com/.../here-s-what-s-new-in-the-office-365-beta.aspx. It tells you what has changed from private beta and what you must to to be ready for the next phase.

    JRG_MSFT

    When ever i run the setup it crashes with the original error message asking if i want to send a message to microsoft about the error.. I have sent many times. however it still will not load.. Please help.

  • There is an error in the video.  It shows that the value "mssd:outlook.com" is entered in the "Connect using SSL" box.  The correct value is "msstd:outlook.com" which you can see being entered in the background.

  • still could not post pic on my profile

  • Why this video is not desplayed ? What player do I need for this ?

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