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The Grid User Post blog series will expose some of The Grid's best content to the entire Office 365 Community. Our latest Grid User Post features three fantastic Grid User Posts including a case study, technical tip, and new mobile application announcment. Read the post below to see what the best and brightest in Office 365 are working on.
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Written by Danny Burlage [MVP Office 365]
A couple of days ago a new reference case was published on the Microsoft Case Studies website. It discusses the Office 365 implementation for the Dutch National Police by Wortell in which I was personally involved. The quote I really love:
With Office 365, the police staff can see their email anytime, anywhere, and respond to it. They can also access files, IM other officers, or set up virtual meetings through Lync Online—all from their mobile devices. "Thanks to Office 365, we've realized a 20–30% time savings that can be rededicated to actual police work," Zoethout says.
The Dutch National Police is driven by efficiency, and Office 365 has met its challenge to save its employees time, while providing secure, reliable access. The police estimate that Office 365 could ultimately save them significant time over the course of a year. According to Zoethout, "Office 365 has delivered the reliable file sharing and communication we needed to realize our number one departmental mission: To drive efficiencies within the organization."
The entire Office 365 case study is posted here: http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?CaseStudyID=4000011786
Written by Tommy Clarke MVP
One of my customers added a new group of users that used their own domain suffix which was not intended to be used in Office 365 from the start. And when we first enabled dirsync it was probably not even possible to have multiple domains but now we wanted these users enabled for Office 365 as well.
And it worked just fine for all but two users and I think that these two users was probably syned before we enabled –SupportMulitpleDomain ( to enable support for multiple domains after you have already enabled dirsync see: http://community.office365.com/en-us/w/sso/support-for-multiple-top-level-domains.aspx?Sort=MostRecent&PageIndex=1 )
So when we looked at the user object one had the .onmicrosoft.com domain and the other had adfsdomain.com. But they both really should be on the domain2.se suffix.
And yes of course, we had double and triple checked the AD and ran through manual synchronizations and forced a full re-syncs by changing the registry as seen below.
Open the Registry Editor and browse to the key: HKEY_LOCALMACHINE\Software\Microsoft\MSOLCoExistence Search for the FullSyncNeeded value and set it to 1
And then launch the: %programfiles%\Microsoft Online Directory Sync\DirSyncConfigShell.psc1
And run the following command to start a full resync: Start-OnlineCoexistenceSync
So after a quick chat with the support in a service request we decided to stop dirsync and remove the account from the Office 365 tenant manually and then do a full resync.
So to disable dirsync follow these steps from http://support.microsoft.com/kb/2619062
Use Windows PowerShell to manage Office 365
Set-MsolDirSyncEnabled -EnableDirSync $false
(Get-MSOLCompanyInformation).DirectorySynchronizationEnabled
This command will return True or False. Continue to run this cmdlet periodically until it returns False, and then go to step 5. Note It may take 72 hours for the deactivation to be completed. The actual time depends on the number of objects that are in your Office 365 subscription account.
Windows PowerShell cmdlets for Office 365 (http://onlinehelp.microsoft.com/en-us/office365-enterprises/hh125002.aspx)
Set-MsolDirSyncEnabled -EnableDirSync $true
But I actually had some troubles with step 7. So I had to enable dirsync manually from the admin portal and wait for some time and after that all was fine again.
When I deactivated dirsync I was able to run the following command on the user that was in the domain.onmicrosoft.com:
Set-MsolUserPrincipalName -UserPrincipalName PIZ01@domain.onmicrosoft.com -NewUserPrincipalName pia.z@domain2.se
And that command changed the upn on the first user.
But I when I tried on a user that was in a ADFS federated domain I was not able to run the same command on her account? So what I did was to simply delete it and when I later turned Dirsync back on it was synced back up as a “new” account and all is now back to normal operations again.
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Written by Loryan Strant
Have you ever been on the road when one of your users calls and says they can’t get into Office 365 – and you need to reset their password? What about an ex-employee leaving the company on a Friday afternoon and you need to disable their account as per company policy – but you’re already with your family? These and other situations would usually require access to the Microsoft Online Portal to perform basic user functions. However with the recent release of the Office 365 Mobile Admin app from Xstran you can perform these and many other functions from the palm of your hand – wherever you are.
At this point the app is only available on Windows Phone, however will soon be available for Android and iPhone. There’s also a bunch of additional features on the roadmap so watch this space!
Full disclosure: Xstran is my company, and to unlock the full functionality of the app a subscription is required.
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