Applies to:  Administrators of Office 365 for enterprises and Office 365 for professionals and small businesses.
 
These videos show you how perform and troubleshoot the administrator self-serve password reset process in Office 365. These videos discuss the requirements to perform a self-serve password reset, walk you through the complete process, and provide troubleshooting tips for issues that you may encounter along the way.
 
Performing Administrator Self-Serve Password Resets in Office 365
 
Troubleshooting Administrator Self-Serve Password Resets in Office 365
 
Additional Resources
The following help articles are available:
The following Microsoft Knowledge Base articles are available:
 
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Video Transcript
A transcript of this video is available for download below.