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As of this week, we will temporarily remove support for Lync connectivity with Windows Live Messenger in Office 365 for professionals and small businesses (Plan P). This means that customers using Lync with Office 365 for professionals and small businesses will temporarily not be able to see presence, IM and make video calls with people using Messenger. They will, however, still be able to see presence, IM and make video calls with other Lync users inside and outside their organization.
The reason for this temporary change is that individuals using a vanity or custom domain (i.e. yourcompanyname.com) with both Office 365 and Messenger were unable to access their Messenger accounts. By temporarily disabling Lync-Messenger connectivity, those customers can continue to use their existing Messenger accounts.
Here is an example scenario: Steve is currently using his business e-mail, steve@contoso.com, as his Messenger ID. Steve’s company has purchased Office 365 for professionals and small businesses (Plan P), where Lync-Messenger connectivity is enabled by default. Once the administrator at the company associates the domain contoso.com with Office 365, Steve will no longer be able to access his Messenger account. When Lync-Messenger connectivity is disabled using the Office 365 control panel, Steve will be able to access his Messenger account again as usual.
In Office 365 for enterprises (Plan E), Lync-Messenger connectivity (also known as Public Internet Connectivity or PIC) is enabled but turned off by default. If you decide to enable connectivity, please notify your users that they will not be able to use their business e-mail to sign into their Messenger account. This only affects individuals using their business e-mail address to sign in to Messenger, and does not affect those using @hotmail.com or @live.com e-mail addresses with Messenger.
We are working to address this issue and re-enable support for Lync-Messenger connectivity in Office 365 for professionals and small businesses in the coming months. We apologize for any inconvenience this may cause in the interim.
2 out of 5 people found this post helpful.
As of this week, Lync connectivity with Windows Live Messenger in Office 365 for professionals and small
Well, at least we know now for sure that the move from beta to production was in fact a move from alpha to beta :-(
As long as I am paying for this service, PLEASE MOVE YOUR IT BUTTS AND FIX IT! Because I have many clients that use live messenger, and for this, I have to us my live account as well as onmicrosoft.com at the same time.
BY THE WAY!!!
This is a major show stopper - Pls read this thread:
community.office365.com/.../7807.aspx
/Stein
If you are looking for a comparison between the P1 plan and the E plans in Office 365 you might find
The article was written on July 14. Today is October 18.
What is the current status of this issue, and if not fully resolved, when will it be resolved?
Please advise!
I would like to know if this is fixed yet??
Please give an update for this..
Ping. Looking for an update as well.
There is a KB Article that gets updated more frequently than this blog. Office 365 for professionals and small businesses users cannot use Lync 2010 to see presence, send instant messages, or make video calls to Windows Live Messenger users
support.microsoft.com/default.aspx
The status has not changed:
STATUS
Microsoft is researching this and will post more information about PIC availability in Office 365 for professionals and small businesses in this article when the information becomes available.