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  • Blog Post: We need your feedback about Lync Online Administration

    Are you a Lync Online administrator? If you are, we’d like your help to improve our Office 365 Lync Online administrative experience. If you are a Lync Online administrator for your company, and you’re interested in participating in a 1.5 hour research session, please complete this nomination...
  • Blog Post: Microsoft Connectivity Analyzer (MCA) 1.0 and Microsoft Remote Connectivity Analyzer (RCA) 2.1 Release Announcement. We’ve been busy…

    Back in November 2012, we announced our Microsoft Connectivity Analyzer Tool (MCA) Beta client. We have been very busy working to improve the testing options that are available from the MCA client. Here’s what we’ve built for the 1.0 release. Microsoft Connectivity Analyzer Tool 1.0 ...
  • Blog Post: Update to Lync Online Control Panel

    The Lync Online Control Panel recently received significant updates that give administrators greater control over Lync Online settings and policies. Key new capabilities include: Presence privacy mode : Provides administrators with greater control over the default level of presence information...
  • Blog Post: Video: Troubleshooting Duplicate msRTCSIP-PrimaryUserAddress and ProxyAddresses Values in Office 365

    Applies to: IT professionals and administrators of Office 365 for enterprises. This video shows you how to troubleshoot the issue of multiple users who have the same values for the msRTCSIP-PrimaryUserAddress and proxyAddresses attributes in your local Active Directory. This issue causes the "Value...
  • Blog Post: Delivering Professional Quality Webcasts using Lync Online – Lync and Learn Session

    Audience: Office 365 for professionals and small businesses Office 365 for enterprises Update 5/3: Thank you for attending this fantastic Lync and Learn session. You can find the Lync video recording and PowerPoint presentation below. Lync and Learn is an online...
  • Blog Post: VIDEO: Troubleshooting Audio-Video Connection and Quality in Microsoft Lync Online

    This video shows you how to troubleshoot issues with choppy, tinny, or delayed audio; errors when you try to start audio or video in a one-to-one or group conference; and issues with Lync Online caused by your on-premise firewall. Add a comment below to let us know what you think...
  • Blog Post: The Latest on Lync-Skype Connectivity

    Last week Microsoft announced that Lync-Skype connectivity for presence, IM, and voice will be available to all Lync users by June. Today a follow-up article was published on the Lync Team Blog that provides additional details, as well as answers to the most frequently asked questions. For the full story...
  • Blog Post: Announcement: Download the free Office 365 eBook

    Microsoft Press recently released a new Office 365 PDF eBook: Microsoft Office 365: Connect and Collaborate Virtually Anywhere, Anytime . This new eBook, written by Katherine Murray, is about cloud solutions for small businesses. It focuses on the Office 365 core software services (Exchange Online...
  • Blog Post: New Changes to the Lync Online Control Panel

    The cumulative update for Microsoft Lync Server 2010 – January 2012 includes changes to the administration of Microsoft Lync Online for Microsoft Office 365. This update includes enhancements to user search functionality, presence privacy, mobile phone notifications, and call and conferencing recording...
  • Blog Post: VIDEO: Troubleshooting Domain Federation for Lync

    This video shows you how to troubleshoot domain federation for Lync by confirming the Lync Online and Lync Server 2010 settings. Add a comment below to let us know what you think about this video and to tell us what other videos you'd like to see. Video Transcript A transcript...
  • Blog Post: Video: Troubleshooting Lync Online Public IM Connectivity in Office 365 for Enterprises

    Applies to: IT professionals and administrators for Office 365 for enterprises. In this video, we show you how to troubleshoot Lync Online public instant messaging connectivity issues in Office 365 for enterprises. Lync Online public instant messaging connectivity, also known as PIC, lets...
  • Blog Post: Lync To Phone, Overview and Setup - Lync and Learn

    Updated 9/21: Thank you for attending this fantastic Lync and Learn session. If you missed it, you can find the Lync Recording here and below. The Power Point presentation is also attached to the blog post below. Lync and Learn is an online session led by Office 365 Product Managers and Community...
  • Blog Post: Video: Office 365 - Troubleshooting Presence in Lync Online

    The video below shows you how to troubleshoot some of the common issues with Lync Online presence that can be easily resolved. Add a comment below to let us know what you think about this video and to tell us what other videos you'd like to see. Video Transcript A transcript...
  • Blog Post: Video: Troubleshoot Lync for Mac Issues in Lync Online for Office 365

    Applies to: IT professionals and administrators of Office 365 for enterprises. This video shows you how to sign in to Lync Online for Office 365 by using Lync for Mac, how to collect logs if the sign-in process fails, and how to remove Lync for Mac and it's associated files from your computer...
  • Blog Post: Lync Online: PowerPoint Sharing Feature

    Using Lync and PowerPoint, an Office 365 user can give PowerPoint presentations, record them, and work collaboratively on PowerPoint slides during a Lync Meeting with as many as 249 other people. This article describes how to use this feature. Author : Alexandra Lise Publication date : November...
  • Blog Post: New: Record Lync Online Meetings and Calls

    Thanks to the recent update of Lync Server 2010, Microsoft Lync Online users can now record meetings, conferencing sessions, and calls. To take advantage of this new feature, your Lync Online administrator must enable recording for your organization. See New Changes to Lync Online Control Panel for additional...
  • Blog Post: Lync Online meeting limit increase in the works

    Audience: Office 365 for professionals and small businesses Office 365 for enterprise We’ve been getting some questions about this, so wanted to clarify: Lync Online meetings are currently limited to 250 participants. However, as announced last November, Microsoft intends to increase...
  • Blog Post: Lync Online Web Scheduler is now available.

    Written by: Brian Crum, Lync Product Manager Microsoft Lync Online Web Scheduler is a web-based meeting scheduling and management tool for users who don’t have access to Microsoft Outlook, or use a non-Windows operating system. With Lync Online Web Scheduler, you can create new...
  • Blog Post: Have you tried Lync Online?

    Through the Office 365 Beta program, you have access Microsoft Lync Online. Lync Online is a next-generation cloud communications service that connects people in new ways, anytime, from anywhere. Lync Online provides capabilities including instant messaging, audio/video calling and a rich online meeting...
  • Blog Post: Lync and Learn - Federation with Exchange Online and Lync Online

    Audience: Office 365 for professionals and small businesses Office 365 for enterprises Updated 2/16: You can view the video recording of this session here and below. Lync and Learn is an online session led by Office 365 Product Managers and Community Grid members . Lync and Learn sessions...
  • Blog Post: Create and Publish Training Videos with SharePoint and Lync Online - Grid User Post

    The Grid is full of Office 365 experts that are brimming with great information. The Grid User Post blog series will expose some of The Grid's best content to the entire Office 365 Community. Are you interested in contributing to The Grid? Send JoshT_MSFT a private message to apply. Our latest...
  • Blog Post: Video: Configuring Lync-to-phone for Office 365

    Applies to: Applies to administrators of Office 365 for enterprise plans. In this video, we use the Jajah voice service provider for demonstration purposes and show you how to configure Lync-to-phone using the Microsoft Office 365 portal and the Lync Online Control Panel. This video doesn’t...
  • Blog Post: Video: Troubleshooting “Cannot Connect to the Server” error when using Lync Mobile for Office 365

    Applies to: Users and administrators of Office 365 for enterprises and Office 365 for professionals and small businesses. In this video, we show you how to troubleshoot the "Cannot Connect to the Server" error message that you may experience when using Lync Mobile for Office 365. This...
  • Blog Post: Video: Configuring Lync-to-Phone with Exchange Online Unified Messaging for Office 365

    Applies to: Administrators of Office 365 for enterprise plans. In this video, we show you how to set up Lync-to-phone with Exchange Online Unified Messaging in Office 365. We go into detail on how to set up the Subscriber Access and Auto Attendant access numbers in the Lync Online Control Panel...
  • Blog Post: What, exactly, do you get in an Office 365 plan?

    Are you looking for more details about Microsoft Office 365 plans? Perhaps you’ve compared Office 365 plans and pricing and narrowed down your options, but you need more specifics. What exactly can you do in one Office 365 plan that you can’t do in another? What’s the best plan for...