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  • Blog Post: Lync Online Users Are Unable to Sign into Lync Mobile Clients Due to Lync Online SSL Certificate Updates

    Lync clients on a Windows Phone 7 device (and possibly other devices) are not able to sign in to Lync Server due to a missing root certificate chain for Baltimore root certificates. Check out this article for the step-by-step solution. Authors : Moustafa Noureddine, Microsoft Senior Program Manager...
  • Blog Post: Create and Publish Training Videos with SharePoint and Lync Online - Grid User Post

    The Grid is full of Office 365 experts that are brimming with great information. The Grid User Post blog series will expose some of The Grid's best content to the entire Office 365 Community. Are you interested in contributing to The Grid? Send JoshT_MSFT a private message to apply. Our latest...
  • Blog Post: New support service team for people with disabilities

    Got an employee with disabilities? Wondering how you can help them use Office 365? Ask us. We’re passionate about providing the best possible experience for all our customers, including those with disabilities, to help them get the most out of Microsoft products. There are over 58 million...
  • Blog Post: Microsoft Connectivity Analyzer (MCA) 1.0 and Microsoft Remote Connectivity Analyzer (RCA) 2.1 Release Announcement. We’ve been busy…

    Back in November 2012, we announced our Microsoft Connectivity Analyzer Tool (MCA) Beta client. We have been very busy working to improve the testing options that are available from the MCA client. Here’s what we’ve built for the 1.0 release. Microsoft Connectivity Analyzer Tool 1.0 ...
  • Blog Post: What, exactly, do you get in an Office 365 plan?

    Are you looking for more details about Microsoft Office 365 plans? Perhaps you’ve compared Office 365 plans and pricing and narrowed down your options, but you need more specifics. What exactly can you do in one Office 365 plan that you can’t do in another? What’s the best plan for...
  • Blog Post: The Latest on Lync-Skype Connectivity

    Last week Microsoft announced that Lync-Skype connectivity for presence, IM, and voice will be available to all Lync users by June. Today a follow-up article was published on the Lync Team Blog that provides additional details, as well as answers to the most frequently asked questions. For the full story...
  • Blog Post: Lync Online: OneNote Sharing Feature

    Using Lync and OneNote, an Office 365 user can take notes during a Lync Meeting. In addition, other meeting participants can see and add to these notes during the meeting. Users can also take private notes and, if the user also has Outlook, he or she can include notes in the meeting request, allowing...
  • Blog Post: Lync Online: PowerPoint Sharing Feature

    Using Lync and PowerPoint, an Office 365 user can give PowerPoint presentations, record them, and work collaboratively on PowerPoint slides during a Lync Meeting with as many as 249 other people. This article describes how to use this feature. Author : Alexandra Lise Publication date : November...
  • Blog Post: Lync To Phone, Overview and Setup - Lync and Learn

    Updated 9/21: Thank you for attending this fantastic Lync and Learn session. If you missed it, you can find the Lync Recording here and below. The Power Point presentation is also attached to the blog post below. Lync and Learn is an online session led by Office 365 Product Managers and Community...
  • Blog Post: Delivering Professional Quality Webcasts using Lync Online – Lync and Learn Session

    Audience: Office 365 for professionals and small businesses Office 365 for enterprises Update 5/3: Thank you for attending this fantastic Lync and Learn session. You can find the Lync video recording and PowerPoint presentation below. (Please visit the site to view this...
  • Blog Post: Microsoft Lync for Mac 2011 Update: April 2012

    The Microsoft Lync for Mac 2011 14.0.2 update has released. It is recommended that all users install this update. The update fixes the following critical issues: Issues with Cisco and Juniper VPN clients. An issue that causes an Active Directory lockout when the Kerberos...
  • Blog Post: Update to Lync Online Control Panel

    The Lync Online Control Panel recently received significant updates that give administrators greater control over Lync Online settings and policies. Key new capabilities include: Presence privacy mode : Provides administrators with greater control over the default level of presence information...
  • Blog Post: Lync Online meeting limit increase in the works

    Audience: Office 365 for professionals and small businesses Office 365 for enterprise We’ve been getting some questions about this, so wanted to clarify: Lync Online meetings are currently limited to 250 participants. However, as announced last November, Microsoft intends to increase...
  • Blog Post: New: Record Lync Online Meetings and Calls

    Thanks to the recent update of Lync Server 2010, Microsoft Lync Online users can now record meetings, conferencing sessions, and calls. To take advantage of this new feature, your Lync Online administrator must enable recording for your organization. See New Changes to Lync Online Control Panel for additional...
  • Blog Post: New Changes to the Lync Online Control Panel

    The cumulative update for Microsoft Lync Server 2010 – January 2012 includes changes to the administration of Microsoft Lync Online for Microsoft Office 365. This update includes enhancements to user search functionality, presence privacy, mobile phone notifications, and call and conferencing recording...
  • Blog Post: Lync and Learn - Federation with Exchange Online and Lync Online

    Audience: Office 365 for professionals and small businesses Office 365 for enterprises Updated 2/16: You can view the video recording of this session here and below. Lync and Learn is an online session led by Office 365 Product Managers and Community Grid members . Lync and Learn sessions...
  • Blog Post: Lync Online Web Scheduler is now available.

    Written by: Brian Crum, Lync Product Manager Microsoft Lync Online Web Scheduler is a web-based meeting scheduling and management tool for users who don’t have access to Microsoft Outlook, or use a non-Windows operating system. With Lync Online Web Scheduler, you can create new...
  • Blog Post: Video: Troubleshoot Lync for Mac Issues in Lync Online for Office 365

    Applies to: IT professionals and administrators of Office 365 for enterprises. This video shows you how to sign in to Lync Online for Office 365 by using Lync for Mac, how to collect logs if the sign-in process fails, and how to remove Lync for Mac and it's associated files from your computer...
  • Blog Post: Introducing Lync Mobile Clients

    Audience: Office 365 for professionals and small businesses Office 365 for enterprises At Microsoft Lync, we’re focused on delivering the best productivity experience across devices. Today, I’m excited to introduce new Lync mobile clients for Windows Phone, iPhone, iPad, Android...
  • Blog Post: Lync and Learn - The Missing Lync in Business Today

    Audience: Office 365 for professionals and small businesses Office 365 for enterprises Lync and Learn is an online session led by Community Grid members that will address different Office 365 subjects and scenarios and is beneficial to anyone who wants to learn more and expand their knowledge...
  • Blog Post: Video: Troubleshooting Lync Online Public IM Connectivity in Office 365 for Enterprises

    Applies to: IT professionals and administrators for Office 365 for enterprises. In this video, we show you how to troubleshoot Lync Online public instant messaging connectivity issues in Office 365 for enterprises. Lync Online public instant messaging connectivity, also known as PIC, lets...
  • Blog Post: Announcement: Download the free Office 365 eBook

    Microsoft Press recently released a new Office 365 PDF eBook: Microsoft Office 365: Connect and Collaborate Virtually Anywhere, Anytime . This new eBook, written by Katherine Murray, is about cloud solutions for small businesses. It focuses on the Office 365 core software services (Exchange Online...
  • Blog Post: We need your feedback about Lync Online Administration

    Are you a Lync Online administrator? If you are, we’d like your help to improve our Office 365 Lync Online administrative experience. If you are a Lync Online administrator for your company, and you’re interested in participating in a 1.5 hour research session, please complete this nomination...
  • Blog Post: Have you tried Lync Online?

    Through the Office 365 Beta program, you have access Microsoft Lync Online. Lync Online is a next-generation cloud communications service that connects people in new ways, anytime, from anywhere. Lync Online provides capabilities including instant messaging, audio/video calling and a rich online meeting...
  • Blog Post: Are you experiencing Lync Online issues?

    We recently upgraded all Lync Online users from Beta 1 to Beta 2. As part of that upgrade, we triggered the tenant provisioning process on all existing Beta tenants. This re-provisioning accidentally reset the Federation and PIC settings to their defaults. Default Settings Enterprise: Federation...