Are you looking for help to set up communication between Lync online users and their federated contacts? This guided walkthrough—based on analysis of Microsoft Support cases—walks you through the essential steps.

 

Contributors: Peter Krebs | Patrick Kelly | Tim Lulofs | Darrin Hanson | Premal Gandhi

Published: July 18, 2013

Product version: Lync Online

 

To assist you in setting up and troubleshooting communication between Lync online users and federated users from other organizations, we launched the Set up Lync Online external communications guided walk-through.

Figure 1. Set up Lync Online external communications guided walk-through

We encourage you to consult the walk-through when setting up or troubleshooting communication between Lync Online users and their external contacts.

Coming Soon: You will be able to locate the guided walk-through from the Office 365 admin center when submitting a support case.

  

Figure 2. Locating content for your issue in the Office 365 admin center (coming soon)

Additional Information

Lync Online Resources

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Keywords: Office 365, Lync Online, Federation