• Announcing: Microsoft Online Services Diagnostic and Logging (MOSDAL) Support Toolkit v3.2

    Audience: All Author: Darrin Hanson, Office 365 Technical Readiness Engineer We are proud to announce the new release of the MOSDAL Support Toolkit. The updated version includes new features, dedicated Single Sign On authentication diagnostics,...
  • Best Practices for Using Dynamic Distribution Groups

    Audience : Live@EDU and Outlook Live Answers customers The information in this post has been removed because it is out of date.
  • Keep an eye on everything with Service Health

    Written by: Elizabeth Bailey, technical writer for Office 365 Audience: Administrators for Office 365 for professionals and small businesses and Office 365 for enterprises As an administrator, you need to know that the software you use is up...
  • Exchange Server Deployment Assistant now includes a “Cloud Only” scenario

    Audience: Exchange/Office 365 for Enterprises Administrators Author: John Speare, Senior Technical Writer – Office 365 For many companies, the robust messaging and calendaring features offered by Office 365 for enterprises presents an...
  • Password Reset Beta

    If you are an O365 administrator at your company, you may be aware that the Office 365 support experience is limited if you forget your password. Currently you are required to find another Office 365 administrator in your organization or contact Microsoft...
  • Character counts: what you can and can’t use in your password or user name in Office 365

    Audience: Microsoft Office 365 for professionals and small businesses; Microsoft Office 365 for enterprises Written by: Chris deMaagd, technical editor for Office 365 Choosing an effective, memorable password and user name is one of the most basic...
  • Bulk create external contacts in Exchange Online

    Audience: Office 365/Exchange Online administrators Author: Mark Johnson, Senior Technical Writer - Exchange Online Do you have lots of existing business contacts that you want to include in the shared address book in Exchange Online? Or add your...
  • Announcement: Download the free Office 365 eBook

    Microsoft Press recently released a new Office 365 PDF eBook: Microsoft Office 365: Connect and Collaborate Virtually Anywhere, Anytime . This new eBook, written by Katherine Murray, is about cloud solutions for small businesses. It focuses on the...
  • Unified Messaging and SBCs: New content to help you get them working together

    Audience: IT professionals and administrators Author: Lisa Wildwood, Exchange Online Writer The Exchange UM team has just released help designed to help you get Exchange Online UM working with SBCs. Check out the content here: Configuration...
  • Unified Messaging in Office 365: Your Voice Mail “in the Cloud”

    Audience: IT professionals and administrators Author: Michael Wilson, Principal Program Manager in Exchange UM Introduction Microsoft Exchange, as Exchange Online , is a key part of the Microsoft Office 365 online services. Exchange Unified...
  • Help your users get started using Office 365

    Audience: Office 365 for professionals and small businesses, Office 365 for enterprises Written by: Shari Kjerland, technical writer for Office 365 You’ve set up your Office 365 account and you’re ready for your users to get to work...
  • Exchange Hybrid Configuration Tips: Moving Cloud-Based Mailboxes to the On-Premises Organization

    Audience: Exchange/Office 365 for Enterprises Administrators Author: David Strome, Senior Technical Writer - Exchange Moving cloud-based mailboxes to your on-premises organizations is an important recipient management function for many Exchange...
  • Announcement: Microsoft Office 365 Jump Start Training Videos!

    Just one week after TechEd 2011, Microsoft Learning hosted an exclusive three-day Jump Start, and you can now view the HD-quality video recordings—FREE—on TechNet Edge ! About the videos The 15-hour Jump Start course is broken into...
  • Office 365: taking the tour

    Audience: administrators and users for both Microsoft Office 365 for professionals and small businesses and Microsoft Office 365 for enterprises Written by: Chris deMaagd, technical editor for Office 365 Welcome to Office 365! Uh, what next?...